Privacy Policy
Amber Alert — Missing Person, Lost & Found, and ID Recovery.
Last updated: [DATE] · Operated by [YOUR COMPANY/NAME], Cameroon.
Summary: We help reunite people with missing relatives and lost belongings and documents.
We collect only what is needed to do that. We never store your full ID number (only a one-way
fingerprint), ID card images are encrypted, passwords and PINs are hashed, and your
phone number is never shown to other users. We do not sell your data.
1. Who we are
This Privacy Policy explains how [YOUR COMPANY/NAME] ("we", "us") handles your
information when you use the Amber Alert application and website (the "Service"). For any privacy question,
contact us at [privacy@your-domain].
2. Information we collect
- Account: your name, phone number, optional email, a hashed password, and a
hashed 4–6 digit PIN. We cannot read your password or PIN.
- Documents you register: the document type and the last 4 characters for display.
The full document number and the name on it are stored only as a one-way HMAC fingerprint used
for matching — the original number and name are not stored or recoverable from it.
- ID card images (optional, paid): if you store a photo of a document, it is encrypted
(AES-256) at rest. Retrieved copies are watermarked "COPY — NOT AN ORIGINAL" and require your password + PIN.
- Alerts you post: for a missing person/child or lost/found item — a title, description,
the name you provide, the region/area you select, an optional reward, and optional photos.
- Found reports & messages: details you submit when you find something, and the messages you
exchange through our private relay with the other party.
- Notifications: your browser/app push subscription (or device token) so we can alert you.
- Payments: when you pay (e.g., to unlock a chat or store a document image), the payment is
processed by third-party mobile-money providers (e.g., MTN MoMo, Orange Money). We receive a transaction
reference and status. We do not store your mobile-money PIN or full payment credentials.
- Technical data: standard server logs (e.g., IP address, timestamps, error logs) and
data stored in your browser (session token, language preference) to keep you signed in.
3. How we use your information
- To match lost/missing reports with found reports and connect the right people.
- To broadcast urgent missing-person/child alerts and other notifications.
- To create and secure your account and verify it is you before sensitive actions (e.g., downloading a stored
document requires your password + PIN).
- To process payments for paid features.
- To operate, protect, and improve the Service and prevent fraud and abuse.
4. What is public and what is private
- Public: alerts you post (missing person/child, lost item, found item, found ID) are visible
to other users and through shareable links, including link previews on messaging/social platforms. Photos you
attach to a public alert are public.
- Private: a stored ID number is never shown; a found-ID's number and the
finder's private photo are not public; your stored ID card images are private to you; and your
phone number is never shared with other users — all contact happens through our in-app relay.
Please avoid putting sensitive details you don't want public into a public alert's free-text fields.
5. How we share information
We do not sell your personal data. We share it only with:
- Other users — only the public alert content above, and relay messages with the person you
connect with (never your phone number).
- Service providers — our hosting/database provider, push-notification delivery services
(browser push services and/or Google Firebase Cloud Messaging), and mobile-money payment providers — strictly
to operate the Service.
- Legal — authorities where required by law, or to protect safety (e.g., a missing-child case).
6. Security
We use bcrypt to hash passwords and PINs, HMAC-SHA256 to fingerprint document numbers/names, AES-256 to encrypt
stored ID card images, and encryption in transit (HTTPS). No system is 100% secure, but we work to protect your
information and limit what we store.
7. Data retention
We keep your information while your account is active and your alerts are live. Resolved alerts are removed from the
active feed. You can delete your documents and posts in the app, and you can request full account and data deletion
at any time (see Contact). We retain limited records where required for legal, security, or fraud-prevention reasons.
8. Your rights & how to delete your data
- Access, correct, or delete your information.
- Withdraw consent or object to certain processing.
- Request a copy of your data.
To exercise any of these, email [privacy@your-domain] from your registered contact, or
use the in-app delete options. We will respond within a reasonable time.
9. Children
The Service is intended for adults (18+) reporting on behalf of themselves or others, including reporting a missing
child. It is not directed at children and we do not knowingly collect data directly from children.
10. International users
The Service is operated from Cameroon. By using it, you understand your information may be processed there and by
our service providers, which may be located in other countries.
11. Changes
We may update this policy. Material changes will be posted here with a new "Last updated" date.
12. Contact
[YOUR COMPANY/NAME]
Email: [privacy@your-domain]
Cameroon
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